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TrainingPeople.Biz

Terms and Conditions of Business

The Terms and Conditions below apply to all training events run by TrainingPeople.biz where there is a charge for attendance.

Booking policy
Bookings are accepted by our website, telephone, email, fax or in writing. Telephone bookings should be confirmed in writing as soon as possible. Where applicable, a purchase order should be submitted.

Payment Terms
Payment terms are strictly payment in advance either by credit card (website) or on foot of our invoice. All fees must be paid prior to training.

Post Training support
TrainingPeople.Biz offers all delegates reasonable post training support. This service is operational during normal business hours.

Complaints
If a delegate has any reason for complaint, this must be submitted in writing to the organisers within seven days after the course delivery date. All complaints will be dealt with thoroughly and if a situation where amicable resolution is not possible, then the complaint will be referred to an agreed, independent third party for arbitration. The results of any subsequent arbitration will be binding on both parties.

Cancellation Policy
Cancellations by delegate:
All fees must be paid in advance and cancellations received in writing or by e-mail ten working days prior to commencement of the workshop, will receive a refund minus £5 handling fee. Cancellations received by any means within ten working days prior to the workshop will forfeit the seminar fee.

TrainingPeople.biz reserves the right to postpone or reschedule any course, without penalty, if circumstances outside our control make it impossible or impractical to deliver a pre-booked event. Under these circumstances the delegate would be offered the choice of an alternative date or a full refund. All events will run subject to sufficient numbers

Modules/Short Courses for

Business Organisations - Retail - Community Organisations

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